The Role:

Based at our manufacturing site in Bretherton, this is an office-based role. The role of the Occupational Health Technician is to undertake a variety of routine medical screening tests under the supervision of the Occupational Health Nurse Practitioner.

The role will include:

• To help provide a service that is user-focused, reflecting NHS and DoH guidelines and HSE Legislation.
• To ensure service delivery in line with Departmental requirements. 
• To provide Occupational Health technician services, including a defined range of tests and procedures under clinical supervision.
• To provide an efficient, confidential and ethical service whilst remaining sensitive at all times to the needs and concerns of the service user.
• To initiate and/or maintain all required records associated and occupational health testing, screening and medical examinations in electronic and/or paper form.
• To undertake various medical screening tests as part of recruitment campaigns and medical assessments, as directed by and under the supervision of the OHNP.
• To ensure that the OHNP is made aware of all abnormal results and recordings.
• To maintain all confidential records and to be accountable for the accuracy of their content, and to ensure they are in accordance with the standards of professional record-keeping
• To record all test results on the relevant systems.
• To provide administrative support to the Occupational Health and Wellbeing Department.

The Candidate:

Desirable:

• Have experience in occupational health within a manufacturing environment
• Be able to demonstrate collaborative working with other professionals
• Be an effective communicator and able to positively influence and engage others at all levels
• Have excellent organisational skills and the ability to work independently
• Demonstrate the highest levels of clinical competence and professional standards at all times
• Computer literate in all Microsoft programmes

The Role:

A vacancy has arisen in our Engineering Projects Team for a Mechanical Project Engineer based at our Plocks Farm site. The role will be working alongside a skilled team of engineers and welders to deliver a wide range of engineering projects. These projects can vary from simple, small scale modifications to multi-million-pound line installations.

The Candidate:

The successful candidate will be able to work unsupervised and as part of a team and must be able to work within a fast-paced environment. They must demonstrate an ability to cope under pressure at times and be able to use their initiative when required to do so.

Duties include but are not limited to:

• Working within the mechanical project team to complete all assigned tasks
• Work in conjunction with the electrical installation team and other trades to complete project work
• Hands-on installation and modification of new machinery and plant
• De-Commissioning and safe removal of redundant machinery and equipment
• Installation of pipework and associated valves and components
• Working at height using powered access equipment
• Working in a production environment and also a separate construction environment

Essential:

• Experience within a construction or production environment
• Good working knowledge of mechanical systems and practices
• A team worker with good communication skills 
• A can-do attitude to all assigned work from the project engineering supervisor
• A good attitude to H&S and ability to follow rules and procedures

Desirable:

• Experience of installing pipework (Steel/Stainless steel/Plastic/Mapress/Transair or similar)
• Slinging and lifting
• Telehandler license
• FLT License

The Role:

A vacancy has arisen in our Engineering Project Team for an Engineering Assistant based at our Plocks Farm site. The role will be working alongside a skilled team of engineers and welders to deliver a wide range of engineering projects. These projects can vary from simple, small scale modifications to multi-million-pound line installations..

The Candidate:

The successful candidate will have a can-do attitude and be able to work within a fast-paced environment. They must demonstrate an ability to cope under pressure at times and be able to use their initiative when required to do so.

Duties include but are not limited to:

• Assisting the mechanical engineers with their daily work
• Assisting with the installation of pipework and valves
• Installing new machinery and equipment
• Removing redundant machinery and equipment
• Moving materials around site
• Keeping the workshop and work area tidy and organised
• Ensuring engineering works are carried out safely and efficiently

Essential:

• Basic experience of an industrial or construction environment
• Forklift Truck licence
• Ability to work within a team or as an individual
• Strong level of English
• Ability to communicate with colleagues of all different levels
• Positive working attitude. 

Desirable:

• Ability to work within a team and independently 
• Willing to take on training as required

The Role:

Based at our manufacturing site in Bretherton, the role of the Complaint Investigation Officer is to work with different departments to investigate each complaint, find the root cause and agree on corrective actions, which will be documented in a report to the Partner. Complaint trends are to be highlighted to the Process Leaders for continuous improvements to reduce complaints.

The role will include:

Investigation Requirements:

• To process complaints as soon as received.
• To co-ordinate the investigation of complaints. This requires working with different departments and reviewing the process to find the root cause, corrective and preventative actions.
• To log all information onto the IMS system for traceability.
• To produce a ‘factual’ report of findings to the Partner. 
• To use fishbone diagram or problem-solving tools for process elimination which will help with the investigations.
• To ensure complaints are closed within the agreed timescale.
• To report any ‘Critical’ complaints to the Quality Assurance Manager.
• To use retained samples as a point of reference.
• NIR Analysis on complaint samples
• To get samples ready for S-Bac, E-bac, PV/FFA, Mycotoxin tests to either internal/ external lab where required.
• Traceability of product and results on IMS and Genesis
• To use a microscope to review any foreign bodies.

Data and Analysis Requirements:

• To record relevant data for analysis to highlight any trends.
• To review the scheduler on what products are running and send emails to QC with details of previous complaint trends for them to look out for
• To produce KPI’s each period and then a 6-monthly review. 
• To provide the ‘top 3 trends’ to the process leaders. 
• To produce slides each period to discuss with the QA team
• To produce a weekly report of open/ outstanding complaints.
• To keep a library of all Foreign bodies for reference. .

Meetings and Communication:

• Continuous communication to Customer Care department
• Virtual meetings with Customer Care to discuss outstanding complaints
• Monthly meeting to discuss complaints trends – see complaint meeting requirements for more information 
• To work with the Non-conformance Manager to drive continuous improvements from complaints trends 

The Candidate:

Essential:

• Experience of working in a Manufacturing site 
• Food Safety knowledge (preferable)
• Experience with non-conformances or complaints
• Strong working knowledge of Microsoft Office to include Word, PowerPoint and Excel.
• Data Analysis, creating KPI’s and highlight trends for improvement.
• Professional level of communication – both verbal and written
• Good time management, organisation skills, attention to detail and the ability to prioritise and complete tasks with limited supervision
• Ability to work well in a team environment 
• Ability to use own initiative and take a flexible approach

The Role:

As a member of the design team, you will be tasked with a variety of roles. These include label design through to digital artwork, POS and content creation across various languages. The role will be adaptable based upon the demands of the organisation.

The Candidate:

The ideal candidate will join a team of established graphic designers and will be given full training. You will be an outgoing and ambitious designer who is confident in creating designs for a range of pet food brands. With excellent communication and time management skills, the ideal candidate will be equally as comfortable creating B2B design as well as B2C concepts.

Essential:

• A degree or relevant qualification in Graphic Design or a related subject.
• Highly adept at using Adobe Creative Cloud Suite and Microsoft Windows. 
• Knowledge of print processes.
• Create artwork and images for stores and websites to a high standard.
• Produce content and interact with partners with a tone that reflects our multiple brands. 
• Excellent time management and communication skills.
• A deep understanding and interest in creative trends, social media and digital technologies.
• Able to interpret commercial objectives into highly creative and tangible marketing materials.
• Attention to detail is a must.
• Ability to work independently and as a part of a team. 

Desirable:

• 1 – 2 years experience is desirable; however, graduates will be considered. 
• Experience with proofreading.
• An additional language would be beneficial but is not essential.

The Role:

Based at our Head Office in Buckshaw Village, Chorley, this is an office based role, with occasional travel to the manufacturing site in Bretherton.

Duties include, but are not limited to:

• You will play a key role in managing the day to day needs of your Partners.
• Be the champion of GA products and services that support the delivery of the Partners strategy.
• Plan and organize regular, strategic reviews to create opportunities to showcase NPD development and build mutually profitable growth.
• Deliver the ‘Partnership Agreement’ for your Partner Brands.
• Demonstrate a ‘Partner Centric’ approach in a prompt, professional and efficient manner
• Deliver the sales growth target for each of your Partner Brands
• With the support of our in-house training team, you will maintain and develop your own technical knowledge and skills
• Maintain the in-house CRM system and ensure all Partner specific information is kept up to date

The Candidate:

Essential:

• Educated to a minimum of A Level or with relevant experience
• An effective communicator with the ability to engage at all levels
• Commercially focused
• Work in a fast-paced, demanding department and have the ability to hit deadlines to ensure that projects run smoothly
• Have the ability to work as part of a team
• Effective time management skills
• Presentation skills
• Good working knowledge of Microsoft packages, including Excel and Word

The Role:

Based at our Head Office in Chorley we have a fantastic opportunity for two full-time Partner Services Assistants Reporting into the Partner Service/Care Manager, the successful candidate will play a key role within our Operations Department in assisting with the logging of complaints, investigating delays in delivery and arranging collections from Partners. The successful candidate will also be interacting with customers to provide and process information in response to inquiries, concerns and requests about products and services..

Duties include, but are not limited to:

• Communicating with Partners effectively to gather information and evidence as required
• Processing orders – MyLabel, MyBrand and Bespoke
• Inform customers of a range of different information, i.e. Order status, stock availability, stock issues, packaging availability, transportation etc.
• Dealing directly with customers, either by telephone or electronically
• Providing prompt responses to customer queries
• Ensure all enquiries are passed over to the relevant department or colleague
• Inform Account Managers of any potential issues
• Monitor and Action Partner Services/ Partner Care email accounts on a daily basis
• To ensure all orders are processed within the appropriate time scale
• Dealing with and assisting with complaints when necessary
• To report accordingly to all Departments both haulier and colleagues for necessary Corrective Action
• To maintain and record complaint records
• Send complaint reports to colleagues and Partners

The Candidate:

The successful candidate will be computer literate and be able to deal politely but confidently with our Partners, by both telephone and email. They must demonstrate an ability to cope under pressure at times, and be able to use their initiative when required to do so.

Essential:

• Clear and concise communication, both written and verbal
• Must be able to work independently and make decisions
• Have the ability to work under pressure and meet deadlines
• Experience using Microsoft Packages, including Word and Excel
• Good problem analysis and problem-solving skills
• Experience working in an office-based role
• Ability to use your own initiative
• Attention to detail and accuracy

Desirable:

• Previous experience in a Customer Service role
• Ability to communicate with colleagues on all levels
• Strong interpersonal skills
• Goal orientated
• Proactive and positive – “Can do” attitude

The Role:

Based at our Head office in Buckshaw Village, Chorley, this is an office-based role, with occasional travel to the manufacturing facility in Bretherton. The role will entail the following:

• Respond efficiently to queries and concerns from customers via email and by phone
• Take and process orders
• Deal with delivery queries and issues
• Deal with any customer complaints and liaise with the Customer Care Department
• Put together and send information packs where necessary (Brochures, samples, bags, templates etc.)
• Keep CRM up to date and log all activity.
• Create Leads in CRM and assign them to the Account Manager once converted
• Cover for holidays and take phone messages when necessary
• Monitoring SOPS and SLAs for customers holding stock at GA
• Attend customer meetings
• Prepare Documents for Projects such as Quote requests, Product Brief, Project Forms, etc.

The Candidate:

Required:

• Must speak and write Danish fluently at mother tongue level
• English Grade A to C GCSE or equivalent preferable.
• Good IT skills and be able to use databases and spreadsheets.
• An organised, respectful and enthusiastic individual willing to learn.
• Ability to work within the company structure but also take the initiative when required.
• Excellent communication skills and an ability to empathize with Partner’s needs.
• The desire to always go the extra mile for our Partners.

The Role:

Based at our Head office in Buckshaw Village, Chorley, this is an office-based role, with occasional travel to the manufacturing facility in Bretherton. The role will entail the following:

• Respond efficiently to queries and concerns from customers via email and by phone
• Take and process orders
• Deal with delivery queries and issues
• Deal with any customer complaints and liaise with the Customer Care Department
• Put together and send information packs where necessary (Brochures, samples, bags, templates etc)
• Keep CRM up to date and log all activity
• Create Leads in CRM and assign them to the Account Manager once converted
• Cover for holidays and take phone messages when necessary
• Monitoring SOPS and SLAs for customers holding stock at GA
• Attend customer meetings
• Prepare Documents for Projects such as Quote requests, Product Brief, Project Forms, etc

The Candidate:

Required:

• Must speak and write Czech fluently at mother tongue level
• English Grade A to C GCSE or equivalent preferable.
• Good IT skills and be able to use databases and spreadsheets.
• An organised, respectful and enthusiastic individual willing to learn.
• Ability to work within the company structure but also take the initiative when required.
• Excellent communication skills and an ability to empathize with Partner’s needs.
• The desire to always go the extra mile for our Partners.