The Role:

Based at our Head office in Buckshaw Village, Chorley, this is an office-based role, with occasional travel to the manufacturing facility in Bretherton. The role will entail the following:

• Respond efficiently to queries and concerns from customers via email and by phone
• Take and process orders
• Deal with delivery queries and issues
• Deal with any customer complaints and liaise with the Customer Care Department
• Put together and send information packs where necessary (Brochures, samples, bags, templates etc)
• Keep CRM up to date and log all activity
• Create Leads in CRM and assign them to the Account Manager once converted
• Cover for holidays and take phone messages when necessary
• Monitoring SOPS and SLAs for customers holding stock at GA
• Attend customer meetings
• Prepare Documents for Projects such as Quote requests, Product Brief, Project Forms, etc

The Candidate:

Required:

• Must speak and write Czech fluently at mother tongue level
• English Grade A to C GCSE or equivalent preferable.
• Good IT skills and be able to use databases and spreadsheets.
• An organised, respectful and enthusiastic individual willing to learn.
• Ability to work within the company structure but also take the initiative when required.
• Excellent communication skills and an ability to empathize with Partner’s needs.
• The desire to always go the extra mile for our Partners.

The Role:

Based at our production facility in Bretherton, Lancashire, you will become a valued member of our electrical installation team working alongside our team of electricians and electrical assistants. In addition, you will be working on a wide variety of new projects throughout the manufacturing site as we continue to roll out our exciting investment plans.

The role of the Electrical Assistant is:

• Work with the electrical team to complete their assigned work
• Installation and clipping of cables
• Fabrication and installation of bracketry and cable containment
• Mounting and installation of electrical hardware
• Movement of parts and materials throughout the site to the specific work areas
• Working at height using access equipment

The Candidate:

Essential:

• Experience within an industrial or construction environment
• A can-do attitude to all assigned work from the electrical supervisor
• A team worker with good communication skills (verbal and written) able to engage with staff at all levels
• The work requires physical fitness and the ability to work at height
• A good attitude to working safely and adhering to all site Health and Safety rules

The Role:

A vacancy has arisen in our Nutrition Department for a Junior Pet Nutritionist, based at our Head Office in Chorley. Reporting to the Senior Pet Nutritionist, the successful candidate will be involved in and assist with new product development, managing the upkeep of existing recipes and provide technical support as required for an assigned portfolio of Partners.

Duties include, but are not limited to:

• Work in conjunction with the team of Nutritionists and Account Managers to develop and enhance potential and current Partners product ranges.
• Discuss with current and potential Partners their requirements for new recipes and create sample recipes for discussion with the Partner.
• Working alongside R&D, and other key stakeholders, to develop new recipes
• Accompany Nutritionists & Account Managers on Partner visits when required
• Ensure recipes adhere to relevant legislation, e.g. FEDIAF, export to specific countries, organic status etc.
• Assisting Nutritionists in reviewing feeding trials in conjunction with Partners
• Assisting Nutritionists by handling Partner queries within the set lead time.
• Assisting Nutritionist in creating Technical Data Sheets

The Candidate:

The successful candidate will be computer literate and be able to deal politely but confidently with our Partners by both telephone and email. In addition, they must demonstrate an ability to cope under pressure at times and be able to use their initiative when required to do so.

Essential:

• Educated to degree level within a relevant scientific course
• Excellent written and verbal communication skills
• Strong mathematical skills
• Excellent time management skills
• Ability to work alone or as part of a team

Desirable:

• Experience in Pet Nutrition
• Additional Nutrition Qualifications
• Experience of working within a manufacturing environment and experience of formulation
• Knowledge of the current legislation relating to formulation work and packaging.

The Role:

Based at our distribution centre at Buckshaw Village, the role will report to the Payroll Manager. The Payroll & HR Department deals with all employees and agency staff at GA across the business. We are looking to recruit an office administrator to assist within the Payroll Department Experience in administration within an office environment is essential.

The key areas of this role will include the following:

• General HR & Payroll Administration
• Administration of the Time and Attendance System, Inputting of Holidays, Absences missed clocking’s etc., to ensure the clocking data is correct prior to the processing of the 4-weekly payroll.
• General Administration during pay week including but not limited to the printing of time card reports, sorting of pay envelopes etc.
• Typing and Printing of letters
• Scanning and Photocopying
• Electronic and Manual filing
• Calculation and administration of holiday entitlements.
• General office and other duties as determined by the Payroll Manager

The Candidate:

Essential:

• Confidentiality is the most important aspect of this role.
• Attention to detail and effective time management
• Ability to be patient, tactful, diplomatic and approachable
• Have good spoken and written communication skills
• Be able to use databases, spreadsheets and word processing packages (Microsoft Office)

The Role:

Based at our Head office in Buckshaw Village, Chorley, this is an office-based role, with occasional travel to the manufacturing facility in Bretherton. The role will entail the following:

• Respond efficiently to queries and concerns from customers via email and by phone
• Take and process orders
• Deal with delivery queries and issues
• Deal with any customer complaints and liaise with the Customer Care Department
• Put together and send information packs where necessary (Brochures, samples, bags, templates etc)
• Keep CRM up to date and log all activity
• Create Leads in CRM and assign them to the Account Manager once converted
• Cover for holidays and take phone messages when necessary
• Monitoring SOPS and SLAs for customers holding stock at GA
• Attend customer meetings
• Prepare Documents for Projects such as Quote requests, Product Brief, Project Forms, etc

The Candidate:

Required:

• Must speak and write Dutch fluently at mother tongue level
• English Grade A to C GCSE or equivalent preferable.
• Good IT skills and be able to use databases and spreadsheets.
• An organised, respectful and enthusiastic individual willing to learn.
• Ability to work within the company structure but also take the initiative when required.
• Excellent communication skills and an ability to empathize with Partner’s needs.
• The desire to always go the extra mile for our Partners.