How long have you worked at GA?
Nineteen years so far, following careers in the Royal Corps of Signals and Her Majesties Prison Service. I started with GA Pet Food Partners in the mill on the packing line, then moved to the stores loading vehicles and general warehousing duties.
I became the Site Manager of R2 Distribution Centre in April 2011 and D2 Distribution Centre in December 2016. The role can be very challenging at times but gives excellent job satisfaction, and I am fortunate to work with a fantastic team.
What are the major changes you have seen in terms of warehouse/logistics investments and improvements?
The main change I have seen is the scale of the operation, from the early days of loading out of old buildings at Plocks Farm for a handful of customers to the two purpose-built dedicated distribution centres for hundreds of customers all over the world.
As a result, GA now has the flexibility and capacity to satisfy our partners’ present and future Warehousing requirements. There have also been significant changes in technology, and we now use some of the most advanced automation available.
Where do you see the growth and focus over the coming months/years?
MyBox Delivery is one area of the business that is ever-growing both at home and abroad. We have made a significant investment to ensure that we can cope with our partners’ growth and future needs. Expansion into markets in other countries is also an increasing potential, alongside developing existing domestic partners growth.
What are the key benefits that partners can get from our warehouse/logistics service?
With a full stock of product range of up to 28,000 pallets, we give our Partners peace of mind that they can order anything from 1 bag to multiple full loads that can be shipped to any destination worldwide. Regardless of whether the Partner is a small independent Pet Shop or a large multi-national company, we offer the same service levels of excellence to all.