IT Infrastructure and Support Engineer - GA Pet Food Partners

We are looking for an IT Infrastructure and Support Engineer.

Based at our Head Office in Buckshaw Village, you will be responsible for handling IT support and infrastructure. The successful candidate will provide support to the IT team and the rest of GA, including installing hardware and software, liaising with suppliers, and performing maintenance tasks.

The successful candidate will also be responsible for:

  • Installing/configuring new hardware and software
  • Deal with access/security requests
  • Help business users with day-to-day IT issues
  • Undertaking break fixes
  • Managing the backups
  • Logging assets
  • Carry out routine maintenance tasks
  • Liaise with 3rd party suppliers

Our infrastructure technology stack includes:

  • VMWare
  • HP Server / Desktops
  • Allied Telesis Networks (very similar to Cisco IOS)
  • AVAYA Phones
  • Veeam and Arcserve Backup
  • PRTG
  • Kaspersky
  • Windows Server, including Active Directory / DNS / DHCP / IIS, etc
  • JIRA


  • Infrastructure skills
  • Support skills
  • Can document things
  • Worked in an infrastructure team hands-on
  • Has worked on a helpdesk


  • Has worked with some of the technology listed above
  • Relaxed
  • Good working in a team
  • Determined

Closing Date Tue 30/04/2024